Privacy Policy

Last updated: 27.01.2025

This Privacy Policy explains how KIVI Performance collects, uses, and protects your personal data when you visit www.kiviperformance.co.uk

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).

1. Who we are

Business name: KIVI Performance
Website: www.kiviperformance.co.uk
Email contact: info@kiviperformance.co.uk
Country: United Kingdon

For GDPR purposes, we are the data controller of your personal data.

2. What personal data we collect

We may collect the following information:

  • Name

  • Email address

  • Any information you submit via contact forms

  • Payment details (processed securely by third-party providers)

  • Technical data such as IP address, browser type, and device information

  • Usage data (pages visited, interactions)

We only collect data that is necessary for the purposes described below.

3. How we collect your data

We collect data when you:

  • Fill out a contact form

  • Subscribe to a newsletter

  • Make a purchase or booking

  • Browse our website (via cookies and analytics tools)

4. How we use your data

We use your data to:

  • Respond to enquiries

  • Provide services or products

  • Process payments

  • Send emails you have requested or consented to

  • Improve our website and user experience

  • Meet legal or accounting obligations

We do not sell your personal data.

5. Legal basis for processing (GDPR)

Under GDPR, we process your data based on:

  • Consent – when you explicitly give permission

  • Contract – to provide a service you requested

  • Legal obligation – for tax or accounting purposes

  • Legitimate interests – to improve our services (only where this does not override your rights)

6. Cookies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to function, while others (such as analytics or marketing cookies) are only used with your consent.

You can manage or withdraw your cookie consent at any time via our cookie banner or your browser settings.

7. Third-party services

We may share data with trusted third-party services that help us operate our website and business, including:

  • Squarespace (website hosting)

  • Payment processors (e.g. Stripe, PayPal)

  • Email marketing services (if applicable)

  • Analytics providers (e.g. Google Analytics)

These providers only process data on our instructions and comply with GDPR or equivalent safeguards.

8. International data transfers

Some of our service providers are located outside the EU/EEA.
Where data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

9. How long we keep your data

We keep personal data only for as long as necessary for the purposes described in this policy, or as required by law.

10. Your GDPR rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to processing

  • Request data portability

  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at [your contact email].

11. Data security

We take reasonable technical and organisational measures to protect your personal data. Our website is hosted on secure servers provided by Squarespace.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

Email: info@kiviperformance.co.uk